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Linux – log ping command results with time and date
If you have a need to test that a link is stable between servers e.g. between an MBG and a Micollab you can use his command to log the results of the ping command to a log file ping -i 5 10.150.0.5 |...
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How to: Extract Greetings from Call Director
LOCATING THE CALL FLOW AND MESSAGE NUMBER: 1. Log into NPM as root via putty. 2. Navigate to /usr/vm/val5/Callflows using “cd /usr/vm/val5/Callflows” 3. Use cat command to view callflow that contains...
View ArticleHow to copy mailbox Name or Greeting recording to use on a new server
Title How to copy mailbox Name or Greeting recording to use on a Nupoint new server Mitel Tech document # HO2013 Objective How to Export Greeting and Export Name to copy mailbox Name or Greeting...
View ArticleStandalone-NuPoint to NuPoint-MiCollab migration
In the release notes for MiCollab version 8.1.0.61 there is a small section on migrating standalone nupoint to micllab nupoint It appears there are some scripts but these are available from Mitel...
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Micollab: Voicemail to email troubleshooting.
After adding your email server IP/FQDN in email settings you have left some test voicemails but no email arrives! You check the “qmail.current” log under “View log files” and find the issue, whew. How...
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Micollab: Voicemail to email not being sent
So you enabled FCOS option 289 UM-SMTP but no emails arrived when voicemail are left. You have added email server details in this form: Add you have checked the “qmail/current” logs but there is no...
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Micollab: Voicemail to email FCOS options required
After adding feature 289 to the FCOS for your user you expected voicemail to email to work. Not with out these extra options! These are the FCOS options you need As well as the email server IP/FQDN...
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How to : Retrieve voicemail messages from a Micollab backup
Rarely you need to un-delete a voicemail message. Or maybe you need to migrate users from one nupoint to another but not restore the whole backup If you have a backup file from the Nupoint or Micollab...
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Micollab : Nupoint call detailed recording (CDR)
You want to turn on CDR reporting but the manual advises to choose options that are not available. As you can see, that option is not shown This is becuase the CDR feature is licnesed and must be...
View ArticleMessage Waiting Indication(MWI) not working
Users are complaining that the Message indication lamp is not lit when they know they have unread voicemails! If you have checked my other posts around MWI here and can see the nupoint is sending the...
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