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Micollab : Nupoint call detailed recording (CDR)

You want to turn on CDR reporting but the manual advises to choose options that are not available. As you can see, that option is not shown This is becuase the CDR feature is licnesed and must be...

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Message Waiting Indication(MWI) not working

Users are complaining that the Message indication lamp is not lit when they know they have unread voicemails! If you have checked my other posts around MWI here and can see the nupoint is sending the...

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